WeChat Terms and Conditions of Location-Based Service
The following terms only apply to users located in Korea.
IMPORTANT
NOTIFICATION OF PERSONAL INFORMATION TRANSFER IN RELATION TO TRANSFER OF LOCATION-BASED BUSINESS
Please note that the entirety of the WeChat International service’s location-based business has been transferred from Tencent International Service Pte. Ltd. to WeChat International Pte. Ltd, a Singapore company with registered address at 10 Anson Road, #21-07 International Plaza, Singapore 079903 on 2023-09-30. Accordingly, WeChat International Pte. Ltd. has received users’ personal location information which were retained by Tencent International Service Pte. Ltd.
WeChat International Pte. Ltd. may be contacted at +82-2-2185-0926 and dataprotection@wechat.com.
Pursuant to the Act on the Protection, Use, Etc. of Location Information (the “Location Information Act”), you may at any time (i) withdraw all or part of your consent to WeChat’s collection, use and provision of personal location information; (ii) request WeChat to temporarily suspend the collection, use and provision of personal location information; (iii) request access to or notification of the document confirming the collection, use and provision of location information or the reasons for and details of providing your personal location information to a third party; and (iv) request correction of any errors in such document. If you withdraw all or part of your consent to the collection, use and provision of your personal location information, WeChat will promptly destroy any collected personal location information and any document confirming the collection, use and provision of location information.
WeChat will further continue to take administrative and technical measures under the Location Information Act to protect your personal location information.
2023-09-30
WeChat International Pte. Ltd.
Article 1 (Purpose)
The purpose of these Terms and Conditions is to define the rights, obligations, and responsibilities of WeChat International Pte. Ltd. (hereinafter referred to as the "Company") and the Member (a person who has agreed to these Terms and Conditions. Hereinafter referred to as the "Member") when the Member uses WeChat service (hereinafter referred to as the "Service").
Article 2 (Effect and Change of the Terms and Conditions)
- These Terms and Conditions shall take effect when the customer or subject of personal location information who requests the Service provides consent to the Terms and Conditions and the Company registers him or her as the Service's user pursuant to the prescribed procedure.
- The Member shall be deemed to have fully read, understood, and agreed to these Terms and Conditions if the Member clicks the "Agree" button online in the Terms and Conditions.
- The Company may revise these Terms and Conditions to the extent that does not violate applicable laws including the Act on the Protection, Use, etc. of Location Information, the Content Industry Promotion Act, the Act on the Consumer Protection in Electronic Commerce, etc., and the Framework Act on Consumers.
- In the event that the Company revises the Terms and Conditions, the Company shall specify the effective date and revision rationale of the revised Terms and Conditions along with previous and revised texts and notify them along the current Terms and Conditions 10 days before the effective date and for a certain period of time. In the event that the Terms and Conditions are revised disadvantageously to the Member, the Company shall post them on the Service's website or notify the Member of a revision to the Terms and Conditions through electronic means (email, social media) 30 days before the effective date and for a certain period of time.
- In the event that the Member does not express his or her disagreement from the date of notification by the Company to the Member to 7 days after the effective date of the revised Terms and Conditions, the Member shall be deemed to have agreed to the Terms and Conditions. In the event that the Member does not agree to the revised Terms and Conditions, he or she may terminate the Terms and Conditions.
Article 3 (Application of Applicable Laws)
These Terms and Conditions shall apply fairly in good faith, and any matters not specified in the Terms and Conditions shall follow applicable laws or company's internal policies.
Article 4 (Details of Location-Based Service)
The following describe the location-based Service provided by the Company:
Service name | Description |
---|
Location sharing | Users can share their location with each other. |
Article 5 (Service Fees)
- The Service provided by the Company shall be paid or free of charge; provided, however, that the paid Service shall be available only when the specified fees have been paid.
- The Company may charge fees for the paid Service by using the method defined by the electronic payment service provider, with which the Company has a contract, or adding up in the invoice defined by the Company.
- The cancellation or refund of money paid to use the paid Service shall follow the Company's Terms and Conditions and other applicable laws.
- A refund request by identity theft or payment fraud or a request for the payer's personal information may be rejected unless specified by law.
- Data fees from using the wireless Service shall be charged separately and follow each telecom service provider's policy.
- Fees from uploading posts through MMS shall follow the telecom service provider's policy.
Article 6 (Notification of Service Change)
- In the event that the Company changes or terminate the Service, the Company may notify such change or termination through the Member's registered email.
- In regards to 1., the Company may notify the above to its Members through its website or other notices when notifying to a number of people.
Article 7 (Restriction or Suspension of Service Use)
The Company may restrict or suspend the Member's use of the Service for any of the following reasons:
- The Member obstructs the Company's operation of the Service with willful misconduct or gross negligence;
- It is inevitable due to the Service's facility inspection, repair, or construction;
- The common telecommunications business operator defined in the Telecommunications Business Act suspends telecommunications services;
- There is a failure in the use of the Service such as national emergencies, the Service's facility failure, and a traffic surge for the use of the Service; and
- It is deemed not appropriate for the Company to continue to provide the Service for other material reasons.
In the event that the Company restricts or suspends the use of the Service under the previous paragraph, it shall notify the Member of the restriction reason and period.
Article 8 (Personal Location Information)
- Use and Provision of Personal Location Information
- In the event that the Company uses personal location information to provide the Service, it shall specify it in the Terms and Conditions and obtain consent from a subject of personal location information.
- The Company shall not provide the personal location information of a Member to a third-party without the Member's consent. In the event the Company provides personal location information of a Member to a third-party, the Company shall notify the Member of the recipient and purpose of such provision and obtain consent from the Member.
- The Company shall automatically record and retain the collection, use and provision details of personal location information for 6 months under Article 16 (2) of the Act on the Protection, Use, etc. of Location Information.
- In the event that the Company provides personal location information to a third party designated by the Member, it shall immediately notify the Member, on every occasion, of the recipient, date, and purpose of such information through the telecom device, which collects personal location information. However, in any of the following cases, the Company shall notify the Member through the specified telecom device, e-mail address, or online posting:
- If the telecom device which collected personal location information does not have the function to receive text, voice, or video messages
- If the Member requested in advance to be notified through online posting, etc.
- Purpose of Retention and Retention Period of Personal Location Information
Information | Purpose of Retention and Processing | Retention Period |
---|
Personal Location Information: formation that is derived from your GPS (GPS coordinates), WiFi (approximate city location), IP address (country location), or public posts that contain location information (the location you geo-tag). | - To facilitate your use of location-based services such as: • sharing your real time location via chat, which relies on your GPS; • manually geo-tagging a location in a Moments or Status post; • People Nearby and Shake, which rely on your GPS; - for security, fraud detection and account management; and - to provide language and location customisation. | Location data used for location-based services: - Location data shared via chat is permanently deleted after 72 hours from the time of your sharing. - Moments and Status when you manually choose to geo-tag a location in your post: retained until you delete such post or your account is deleted, whichever is earlier. - People Nearby and Shake: permanently deleted after 1 hour from the time of you leaving the function. Location data used for all other purposes is retained for a period of 3 months from the date of collection. |
Please consult the WeChat Privacy Policy for additional information related to Personal Location Information processing.
Article 9 (Collection Method for Personal Location Information)
The following describe the Company's method of collecting the Member's personal location information:
Method of personal location information collection | Description |
---|
GPS | The technical method used to collect personal location information |
Article 10 (Rights of Subjects of Personal Location Information)
- The Member may withdraw from consent to the provision of location-based Service based on personal location information to the Company and the provision of personal location information to a third party in whole or in part anytime. In such a case, the Company shall destroy its collected personal location information and the data that confirms the use and provision of location information.
- The Member may request the Company anytime to temporarily suspend the collection, use or provision of personal location information, and the Company shall not reject such request and shall have the technical means to implement such request.
- The Member may request the Company to access or notify data in any of the following subparagraphs and correct an error in data if any. In such a case, the Company shall not reject the Member's request without reasonable cause:
- Data confirming the collection, use, and provision of one's location information; and
- Reasons and details of one's personal location information provided to a third party under the Act on the Protection, Use, etc. of Location Information or other applicable laws.
- The Member may request the rights under 1. to 3. in accordance with the Company's prescribed procedure.
Article 11 (Legal Representative's Rights)
- For the Member under age 14, the Company shall obtain consent from the Member and his or her legal representative to the provision of the location-based Service based on personal location information and the provision of personal location information to a third party. In such a case, the legal representative shall have all the rights of the Member under Article 10.
- In the event that the Company uses or provides to a third party data that confirm the use or provision of the personal location information or location information of children under age beyond the scope specified or notified in the Terms and Conditions, the company shall obtain the consent of children under 14 and their legal representative; provided, however, that the following are exceptions:
- Data confirming the use and provision of location information are required to calculate fees for the provided location information or location-based Service; and
- Data are processed and provided in a way that is not personally identifiable for statistics, academic research, or market research purposes.
Article 12 (Rights of the Legal Guardians of Children Aged 8 or Younger and Others)
- In the event that the legal guardian of the following persons (hereinafter referred to as "Children Aged 8 or Younger and Others") provides consent to the use or provision of personal location information to protect the life or body of such persons, the Company shall regard the legal guardian's consent as such persons.
- Children aged 8 or younger;
- Incompetent persons; and
- Persons with mental disabilities under Article 2 (2) 2 of the Act on Welfare of Persons with Disabilities and with severe disabilities under Article 2 (2) of the Act on the Employment Promotion and Vocational Rehabilitation of Persons with Disabilities (limited to those registered pursuant to Article 29 of the Act on Welfare of Persons with Disabilities).
- The legal guardian, who provides consent to the use or provision of the personal location information of Children Aged 8 or Younger and Others to protect their life or body, shall attach the written documentation that proves to the Company that he or she is the legal guardian.
- In the event that the legal guardian provides consent to the use or provision of their Children Aged 8 or Younger and Others, the legal guardian may exercise the rights of subjects of personal location information in whole.
Article 13 (Designation of the Location Information Officer)
- The Company shall designate and operate the practically responsible person as the location information officer to appropriately manage and protect location information and resolve complaints from subjects of personal location information.
- The location information officer shall be the head of a department that provides the location-based Service, and other specific matters shall follow the addendum of these Terms and Conditions.
Article 14 (Compensation for Damages)
In the event that damages arise to the Member due to the Company's violation of Article 15 or 26 of the Act on the Protection, Use, etc. of Location Information, the Member may file for compensation against the Company. In such a case, the Company may not be held liable unless it proves that there is willful misconduct or gross negligence from the Company.
Article 15 (Indemnification)
- The Company is not liable for the damages incurred to a Member for failure to provide the Service in the following cases:
- Force majeure or an equivalent event
- An intentional interference against the Service committed by a third-party whom entered into a partnership agreement with the Company for the purposes of providing the Service
- Disruption of the Service caused by the Member
- Any event, other than Items 1 through 3, in which the Company was neither intentional nor negligent in causing such damages
- The Company does not guarantee the Services of any information, materials, credibility of facts, accuracy, etc. that are posted therein, and is not liable to the damages incurred to a Member for the foregoing.
Article 16 (Governing Law)
These Terms and Conditions shall be governed and fulfilled in accordance with the laws of the Republic of Korea.
Article 17 (Dispute Resolution and Others)
- In the event that no agreement has been reached or can be reached between the parties in a dispute related to location information, the Company may file a petition for adjudication with the Korea Communications Commission pursuant to Article 28 of the Act on the Protection, Use, etc. of Location Information.
- In the event that no agreement has been reached or can be reached between the parties in a dispute related to location information, the Company or the customer may file for mediation with the Dispute Mediation Committee pursuant to Article 40 of the Personal Information Protection Act.
Article 18 (Company Contact Information)
The following are the Company's trade name, address, and other contact information:
- Trade name: WeChat International Pte. Ltd.
- Representative: Rosy Koh
- Address: 10 Anson Road, #21-07, International Plaza, Singapore 079903
- Phone: +86 755 83765566
Addendum
Article 1 (Effective Date): These Terms and Conditions shall take effect on 2023-09-30.
Article 2: The Location Information Officer shall be designated on 1 July 2021 as in the following:
Our previous Terms and Conditions of Location-Based Service can be found below.