How do I use Video Call?

  • Can I use WeChat Video Call?

    Video Calls are supported on WeChat versions 4.2 and up. At your earliest convenience, please update to the latest version of WeChat....More

  • How private is my video call?


  • How do I switch between Video and Audio mode?

    You can select Video or Audio mode while starting a video call,


    Before accepting the call,


    Or during the call.


    If you switch to Audio mode, the other user will be switched to Audio mode automatically.


    The other user will be notified when you switch from Audio to Video mode.


  • Are WeChat Video Calls free?

    It's free to use Video Call on WeChat. However, you may need to pay your carrier for internet service. The data consumption rate for Video Calls is 14-21k/sec. It's recommended you use Video Call over a WiFi network to prevent consuming large amounts of data.


How do I use "Moments" ?

  • When can I use WeChat's "Moments" feature?

    "Moments" is a new feature in WeChat 4.0. Please update Wechat to the latest version.

  • How do I share and view photos in "Moments"?...More

    In the Social menu, click on "Moments". You can then view a streaming feed of your and your friends' photos.


    Interact with your friends by giving and receiving comments, and "Liking" their photos.


    You can share individual photos or batches of photos in "Moments", and send them to your friends. These photos will then be displayed in your friends' photo albums.


    Go to your friend's profile page to view his or her photo album.


  • How do I manage my photos?

    Go to the Settings menu and select My Moments. You can then manage your photos and view your friends' comments and "Likes".


How private is my photo album?

  • Can all of my contacts see all comments made on my photo?

    Your friends will only see comments from those users who are also their friends.

  • Can I restrict the visibility of my photos?...More

    Yes. You can set the visibility to Private; only you will be able to see the photo. If you send the photo to other friends and then select Private, then it will only be visible to you.

  • Is my album visible to users not in my Contacts list?

    A portion of your album may be visible to users not in your Contacts list. If you initiate a user-finding feature, your 10 most recent photos will be visible to a user using the same feature.

How do I forward WeChat messages?

In WeChat 4.0, you can forward messages to your friends.

  • How do I forward messages?

    Tap and hold the message you want to forward and click Forward. You can select an existing conversation or start a new conversation....More



  • Which types of messages can be forwarded?

    You can forward texts and photos, even messages from third-party applications.

  • Can I forward a voice message?

    Sorry, you can not forward voice messages now.

What is WeChat?

WeChat is a new and powerful mobile communication tool. It supports sending voice, video, photo and text messages. You can also do group chats, or you can find new friends nearby to talk to. WeChat works on iOS, Android, Windows Phone, Symbian and BlackBerry devices.

What can WeChat do?

With WeChat, you can chat with your friends instantly via voice messages, texts, or images. You can also create group chats to chat with several friends together.

Is WeChat free?

It's free to download, install and use WeChat. However, you may need to pay your carrier for internet service.

Is there any region restriction for voice messages?

No. You can chat with friends anywhere.

How do I register?

You can log in to WeChat with your Facebook account or sign up with your phone number.

How do I retrieve my password?

Click "Can't access your account?" in login page and follow the instructions.

Will WeChat contacts see my phone number?

No, your phone number will not be shown on WeChat.

What's the difference between WeChat ID and WeChat name?

WeChat ID is your unique name that friends can search for to find you. Wechat ID can be changed once only. WeChat name is your primary name shown to other WeChat users, and it can be changed as often as you like.

How do I find my friends?

You can search for them via their WeChat IDs or their phone numbers directly, or you can link your phone address book to let WeChat find your friends for you with Recommended.

How do I delete message history?

You can delete a single message or the entire conversation. For touch-screen mobile, just tap and hold the message or swip to the left on the chat. For keyboard mobile, please select Options -> Delete.

How do I know whether my message has been read by the recipient?

Sorry, there is no way to know this. We think this is the private information of the other user and we do not disclose it. You can, however, see when they are typing a reply.

How do I use Video Call?

  • Can I use WeChat Video Call?

    Video Calls are supported on WeChat versions 4.2 and up. At your earliest convenience, please update to the latest version of WeChat....More

  • How private is my video call?


  • How do I switch between Video and Audio mode?

    You can select Video or Audio mode while starting a video call,


    Before accepting the call,


    Or during the call.


    If you switch to Audio mode, the other user will be switched to Audio mode automatically.


    The other user will be notified when you switch from Audio to Video mode.


  • Are WeChat Video Calls free?

    It's free to use Video Call on WeChat. However, you may need to pay your carrier for internet service. The data consumption rate for Video Calls is 14-21k/sec. It's recommended you use Video Call over a WiFi network to prevent consuming large amounts of data.


How do I use "Moments" ?

  • When can I use WeChat's "Moments" feature?

    "Moments" is a new feature in WeChat 4.0. Please update Wechat to the latest version.

  • How do I share and view photos in "Moments"?...More

    In the Social menu, click on "Moments". You can then view a streaming feed of your and your friends' photos.


    Interact with your friends by giving and receiving comments, and "Liking" their photos.


    You can share individual photos or batches of photos in "Moments", and send them to your friends. These photos will then be displayed in your friends' photo albums.


    Go to your friend's profile page to view his or her photo album.


  • How do I manage my photos?

    Go to the Settings menu and select My Moments. You can then manage your photos and view your friends' comments and "Likes".


How private is my photo album?

  • Can all of my contacts see all comments made on my photo?

    Your friends will only see comments from those users who are also their friends.

  • Can I restrict the visibility of my photos?...More

    Yes. You can set the visibility to Private; only you will be able to see the photo. If you send the photo to other friends and then select Private, then it will only be visible to you.

  • Is my album visible to users not in my Contacts list?

    A portion of your album may be visible to users not in your Contacts list. If you initiate a user-finding feature, your 10 most recent photos will be visible to a user using the same feature.

What is WeChat?

WeChat is a new and powerful mobile communication tool. It supports sending voice, video, photo and text messages. You can also do group chats, or you can find new friends nearby to talk to. WeChat works on iOS, Android, Windows Phone, Symbian and BlackBerry devices.

What can WeChat do?

With WeChat, you can chat with your friends instantly via voice messages, texts, or images. You can also create group chats to chat with several friends together.

Is WeChat free?

It's free to download, install and use WeChat. However, you may need to pay your carrier for internet service.

Is there any region restriction for voice messages?

No. You can chat with friends anywhere.

How do I register?

You can log in to WeChat with your Facebook account or sign up with your phone number.

How do I retrieve my password?

Click "Forgot Password?" in login page and follow the instructions.

Will WeChat contacts see my phone number?

No, your phone number will not be shown on WeChat.

What's the difference between WeChat ID and WeChat Nickname?

WeChat ID is your unique name that friends can search for to find you. Wechat ID can be changed once only. Nickname is your primary name shown to other WeChat users, and it can be changed as often as you like.

How do I find my friends?

You can search for them via their WeChat IDs or their phone numbers directly, or you can link your phone address book to let WeChat find your friends for you with Recommended.

How do I delete message history?

You can delete a single message or the entire conversation. For touch-screen mobile, just tap and hold the message or swip to the left on the chat. For keyboard mobile, please select Options -> Delete.

How do I know whether my message has been read by the recipient?

Sorry, there is no way to know this. We think this is the private information of the other user and we do not disclose it. You can, however, see when they are typing a reply.

What is WeChat?

WeChat is a new and powerful mobile communication tool. It supports sending voice, video, photo and text messages. You can also do group chats, or you can find new friends nearby to talk to. WeChat works on iOS, Android, Windows Phone, Symbian and BlackBerry devices.

What can WeChat do?

With WeChat, you can chat with your friends instantly via voice messages, texts, or images. You can also create group chats to chat with several friends together.

Is WeChat free?

It's free to download, install and use WeChat. However, you may need to pay your carrier for internet service.

Is there any region restriction for voice messages?

No. You can chat with friends anywhere.

How do I register?

You can log in to WeChat with your Facebook account or sign up with your phone number.

How do I retrieve my password?

Click "Forgot Password?" in login page and follow the instructions.

Will WeChat contacts see my phone number?

No, your phone number will not be shown on WeChat.

What's the difference between WeChat ID and WeChat Nickname?

WeChat ID is your unique name that friends can search for to find you. Wechat ID can be changed once only. Nickname is your primary name shown to other WeChat users, and it can be changed as often as you like.

How do I find my friends?

You can search for them via their WeChat IDs or their phone numbers directly, or you can link your phone address book to let WeChat find your friends for you with Recommended.

How do I delete message history?

You can delete a single message or the entire conversation. For touch-screen mobile, just tap and hold the message or swip to the left on the chat. For keyboard mobile, please select Options -> Delete.

How do I know whether my message has been read by the recipient?

Sorry, there is no way to know this. We think this is the private information of the other user and we do not disclose it. You can, however, see when they are typing a reply.

What is WeChat?

WeChat is a new and powerful mobile communication tool. It supports sending voice, video, photo and text messages. You can also do group chats, or you can find new friends nearby to talk to. WeChat works on iOS, Android, Windows Phone, Symbian and BlackBerry devices.

What can WeChat do?

With WeChat, you can chat with your friends instantly via voice messages, texts, or images. You can also create group chats to chat with several friends together.

Is WeChat free?

It's free to download, install and use WeChat. However, you may need to pay your carrier for internet service.

Is there any region restriction for voice messages?

No. You can chat with friends anywhere.

How do I register?

You can log in to WeChat with your Facebook account or sign up with your phone number.

How do I retrieve my password?

Click "Forgot Password?" in login page and follow the instructions.

Will WeChat contacts see my phone number?

No, your phone number will not be shown on WeChat.

What's the difference between WeChat ID and WeChat Nickname?

WeChat ID is your unique name that friends can search for to find you. Wechat ID can be changed once only. Nickname is your primary name shown to other WeChat users, and it can be changed as often as you like.

How do I find my friends?

You can search for them via their WeChat IDs or their phone numbers directly, or you can link your phone address book to let WeChat find your friends for you with Recommended.

How do I delete message history?

You can delete a single message or the entire conversation. For touch-screen mobile, just tap and hold the message or swip to the left on the chat. For keyboard mobile, please select Options -> Delete.

How do I know whether my message has been read by the recipient?

Sorry, there is no way to know this. We think this is the private information of the other user and we do not disclose it. You can, however, see when they are typing a reply.

Can WeChat work on my phone?

The following Nokia S40 models support WeChat:
Nokia Asha 303/305/306/307/308/309/310/311
Nokia X3-02/C3-01

How do I download and install WeChat?

You can download and install WeChat using one of the methods described below:
1. Open the Nokia App Store and search for WeChat on your phone. Download and install the WeChat app.
2. Visit the official WeChat website from your phone, and click the download link to download and install the WeChat app.
3. Visit the official WeChat website from your computer. Download the WeChat installation package from the official WeChat website onto your computer. Extract and then move the corresponding files to a folder on your phone. Then run the installer. You cannot use non-English characters for the folder path.

How do I find my friends?

You can search for friends by entering their WeChat IDs.
You can link your phone number and Address Book to WeChat to find friends already using the app, or to invite friends to join WeChat.

How do I use voice messages?

While inside of a chat, press and hold the dial button on your phone and start talking. Release the button to send. You cannot currently cancel a voice message once you’ve pressed the dial button.(this feature is coming soon).

What is WeChat?

WeChat is a new and powerful mobile communication tool. It supports sending voice, video, photo and text messages. You can also do group chats, or you can find new friends nearby to talk to. WeChat works on iOS, Android, Windows Phone, Symbian and BlackBerry devices.

What can WeChat do?

With WeChat, you can chat with your friends instantly via voice messages, texts, or images. You can also create group chats to chat with several friends together.

Is WeChat free?

It's free to download, install and use WeChat. However, you may need to pay your carrier for internet service.

Is there any region restriction for voice messages?

No. You can chat with friends anywhere.

How do I register?

You can log in to WeChat with your Facebook account or sign up with your phone number.

How do I retrieve my password?

Click "Forgot Password?" in login page and follow the instructions.

Will WeChat contacts see my phone number?

No, your phone number will not be shown on WeChat.

What's the difference between WeChat ID and WeChat Nickname?

WeChat ID is your unique name that friends can search for to find you. Wechat ID can be changed once only. Nickname is your primary name shown to other WeChat users, and it can be changed as often as you like.

How do I find my friends?

You can search for them via their WeChat IDs or their phone numbers directly, or you can link your phone address book to let WeChat find your friends for you with Recommended.

How do I delete message history?

You can delete a single message or the entire conversation. For touch-screen mobile, just tap and hold the message or swip to the left on the chat. For keyboard mobile, please select Options -> Delete.

How do I know whether my message has been read by the recipient?

Sorry, there is no way to know this. We think this is the private information of the other user and we do not disclose it. You can, however, see when they are typing a reply.

WeChat supports BlackBerry OS 5, 6, 7.

Recommended configurations:
1.Mobile devices with external memory card (SD card) or internal storage capacity greater than 1Gb.
2.Available memory of at least 20Mb.

How do I initiate a group chat?

From the main screen, press the BlackBerry key and select "New Group Chat" or, from inside a chat, press the BlackBerry key and select "Add Friends".

How do I send a picture?

From the chat screen, press the BlackBerry key and select "Send Image".

How do I view the options screen for my group chat?

From the chat screen, press the BlackBerry key and select "Group Chat Options".

When I start WeChat or try to log in, I see an error message: "Init database failed" or "database initialization error", what should I do?

1. If your BlackBerry device is connected to a computer, disconnect the data cable and start WeChat again.
2. If your BlackBerry device is not connected to a computer, please exit WeChat, reboot your device, and then start WeChat again.
If the problem persists, please exit WeChat and clear the local data file.

How do I clear WeChat's local data file?

1. If your BlackBerry device has internal storage of more than 1Gb (for example, the Blackberry 9000, 9800, 9810, 9900), go to your phone's home screen and select "Media", press the Blackberry key and select "Explore". Then, from the file system browser select "Device" and delete the "/home/user/WeChat/" directory, or rename it to another name, such as "WeChat1".
2. For other models, from inside of "Media" press the BlackBerry key. From the pop-up menu, select "Explore" and enter "Media Card", then delete the "/data/WeChat/" directory, or rename it to any other name such as "WeChat1".

Why is sending an audio message slow sometimes?

When you record a voice message in the chat window, if the recording animation appears to be very slow, or after releasing the button it is delayed for a while (for example, more than five seconds), it is probably because you have a low-speed SD card or your SD card has been corrupted. Try reformatting the SD card or replacing it.

Why don't I hear any sound when I try to play voice messages?

Some Blackberry OS versions or models do not support high-speed recording. Try to shut down the high-speed recording function: Go to "Settings" -> "General", and set the "Low-bitrate Recording" option to "Off".

If my recorded voice message has loud background noise or playing voice messages fails, what should I do?

If there is noise or you are unable to play the voice message, check whether other apps are playing music or recording. Turn off these apps, and try to record a voice message again.

Why do I receive no message notifications?

If you want to open or close a WeChat notification, but are unable to, go to your phone's home screen and select "Sound and Alerts" -> "Change Sounds and Alerts" -> "Sounds for Selected Profile" -> "Other Applications - Notifiers" -> "wechat notification event" and set:
a) Check that the "Volume" option is set to "Silent"
b) Check that the "LED" option is turned on
c) Check that the "Vibration" option is turned on

How do I manually switch the network connection type?

WeChat tries to use your best option for connecting to the network. If you want to manually switch the network connection, you can choose the network connection from "Settings" -> "General" -> "Network Settings". For unregistered users, you can choose your network connection by pressing the BlackBerry key and selecting "Network Settings".

What is WeChat?

WeChat is a new and powerful mobile communication tool. It supports sending voice, video, photo and text messages. You can also do group chats, or you can find new friends nearby to talk to. WeChat works on iOS, Android, Windows Phone, Symbian and BlackBerry devices.

What can WeChat do?

With WeChat, you can chat with your friends instantly via voice messages, texts, or images. You can also create group chats to chat with several friends together.

Is WeChat free?

It's free to download, install and use WeChat. However, you may need to pay your carrier for internet service.

Is there any region restriction for voice messages?

No. You can chat with friends anywhere.

How do I register?

You can log in to WeChat with your Facebook account or sign up with your phone number.

How do I retrieve my password?

Click "Forgot Password?" in login page and follow the instructions.

Will WeChat contacts see my phone number?

No, your phone number will not be shown on WeChat.

What's the difference between WeChat ID and WeChat Nickname?

WeChat ID is your unique name that friends can search for to find you. Wechat ID can be changed once only. Nickname is your primary name shown to other WeChat users, and it can be changed as often as you like.

How do I find my friends?

You can search for them via their WeChat IDs or their phone numbers directly, or you can link your phone address book to let WeChat find your friends for you with Recommended.

How do I delete message history?

You can delete a single message or the entire conversation. For touch-screen mobile, just tap and hold the message or swip to the left on the chat. For keyboard mobile, please select Options -> Delete.

How do I know whether my message has been read by the recipient?

Sorry, there is no way to know this. We think this is the private information of the other user and we do not disclose it. You can, however, see when they are typing a reply.